At The Dark Castle, each item is made with attention to detail and care, whether it’s hand-painted or 3D-printed. Below is everything you need to know about our shipping process:
All orders are processed and shipped within 1-3 weeks. Since many of our items are hand-painted or 3D-printed, this timeframe allows us to ensure top-notch quality and craftsmanship.
Shipping prices vary depending on your location and the shipping service you select. These costs will be calculated at checkout through Etsy. We ship both domestically (within the U.S.) and worldwide, as allowed by law.
Delivery times may vary based on your location and selected shipping method. Once your order has shipped, you’ll receive a tracking number to monitor its progress.
We are proud to ship internationally, as long as it complies with the laws of your country. Please be aware that international shipping may take longer and could be subject to customs fees or delays.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs procedures or issues beyond our control. Please check your local regulations before placing an order.
You will receive a tracking number as soon as your order ships. This will help you follow your package until it arrives safely at your door.
If you have any questions or concerns about your order, feel free to reach out. You can contact us through chat at thedarkcastle.co or via Etsy messages. We’re here to help!
The Dark Castle
Jackpot, Nevada
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